Introduction
CA Composites Limited (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal data when you visit our website at cacomposites.com or interact with us.
We sell composite reinforcement materials including carbon fibre, glass fibre, aramid, and basalt products to customers worldwide, including in Australia, the European Union, and the United States. We are based at 685 Huaxu Highway, Qingpu District, Shanghai, P.R. China.
Information We Collect
Information you provide directly: When you submit an enquiry through our contact or product enquiry forms, we collect your name, email address, product interest, destination country, order quantity, unit of quantity, product application, required lead time, and any additional message you include.
Information collected automatically: When you browse our website, we automatically collect certain technical data including your IP address, browser type, device information, pages visited, and approximate geographic location. This information is gathered through cookies and similar tracking technologies.
How We Use Your Information
We use your personal information to respond to your product enquiries and provide quotations, process and fulfil orders placed through our WooCommerce store, improve our website and customer experience, analyse website traffic and usage patterns, protect against spam and abuse via Google reCAPTCHA, process payments securely via PayPal, and comply with applicable legal obligations.
Cookies and Tracking Technologies
Our website uses the following cookies and tracking technologies:
Essential cookies: Required for the website and WooCommerce store to function properly, including session management and shopping cart functionality.
Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on site, and referral sources. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Facebook Pixel: We use the Facebook (Meta) Pixel to measure the effectiveness of our advertising and to deliver relevant advertisements. You can manage your Facebook ad preferences at Facebook Ad Preferences.
Google reCAPTCHA: Our enquiry forms use Google reCAPTCHA to prevent spam submissions. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Third-Party Services
We share personal data with the following third-party service providers who process data on our behalf:
Google (Analytics, reCAPTCHA) — for website analytics and spam protection.
Meta/Facebook — for advertising measurement.
PayPal — for secure payment processing. PayPal’s handling of your data is governed by their own privacy policy.
WooCommerce/WordPress — for e-commerce functionality and website hosting.
We do not sell your personal information to third parties.
Data Retention
We retain enquiry form submissions for as long as necessary to respond to your enquiry and maintain our business records, typically no longer than three years. Website analytics data is retained in accordance with our Google Analytics settings. Payment transaction records are retained as required by applicable tax and accounting laws.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
For all visitors: You may contact us at any time to request access to, correction of, or deletion of your personal data.
For EU/EEA visitors (under GDPR): You have the right to access your data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. Our lawful basis for processing is legitimate interest (responding to your enquiries and operating our business) and, where applicable, your consent.
For Australian visitors (under the Australian Privacy Act 1988): You have the right to access and correct your personal information. We comply with the Australian Privacy Principles (APPs).
To exercise any of these rights, please contact us using the details below.
International Data Transfers
As we are based in China and serve customers globally, your personal data may be transferred to and processed in China and other countries. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
CA Composites Limited
685 Huaxu Highway, Qingpu District, Shanghai, P.R. China
Email: neal@cacomposites.com
Effective date: 12 April 2026