1. Do you offer ready-to-purchase (off-the-shelf) products?
No, all our products are made on-demand to ensure they meet your unique specifications. This approach allows us to deliver customized solutions while maintaining high-quality standards.
2. What is your minimum order quantity (MOQ)?
Our MOQ varies by product. For exact details based on your requirements, please contact our team—we’re happy to provide guidance.
3. How can I request a sample?
You can request samples by filling out our contact form or emailing us directly. Free samples are limited to A4 paper-sized items (shipping fees apply) and Availability depends on stock.
4. What are your payment terms?
- Bank transfers
- Credit cards (processed via PayPal)
- PayPal
Standard orders: Full payment upfront.
Large-volume orders: Flexible options (e.g., 50% deposit).
5. Do you offer international shipping?
Yes! We ship worldwide. Costs and delivery times depend on your location and order size. Note: Liquid products can only be shipped to land-accessible destinations.